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Job Vacancy: Customer Service [Contract Employee]

Fanation Inc.

job description

<Company Introduction>

We operate "Fan-Uni," one of Japan's largest advertising agencies specializing in support ads and birthday ads.

We are looking for people to work with us in the wonderful field of support advertising, which allows fans to express their feelings of celebration and support for their favorite artists.

We are looking for applications from those who have a favorite and want to share the joy with our customers!

<Job Description>

  • Proposal, reservation and submission procedures for support ads and birthday ads
  • Inquiry response

  • Contact with advertising media companies

  • Management of company SNS etc.

Eligible people

<Required skills>

  • Strong communication skills

  • Information processing ability

  • Basic PC skills (Excel, Word, Powerpoint, etc.)

<Welcomed Skills>

  • Experience in customer support and advertising agency business

  • Experience in planning and managing SNS

  • Korean language skills above daily conversation level

  • Adobe Premiere Pro, Illustrator, Photoshop operation skills

<Desired personality>

  • Someone who can empathize with customers' feelings about advertising

  • Someone who can carefully handle each of the many cases

  • Those who can proactively tackle new things and take the initiative to catch up

  • Those who can express their own opinions with determination while respecting the opinions and positions of others

Application details

Salary

Monthly salary: 250,000 yen and up (negotiable)

Location

New office in Minato Ward, Tokyo

Employment status

Contract employee or permanent employee

Working hours

[Working hours and place of work]

10:00~19:00 (including a 60-minute break)

In principle, come to work

 

【holiday】

Two days off per week (Saturdays, Sundays, and holidays)

paid holiday

(Initially granted for 10 days after six months of employment)

Summer vacation

(※ The number of days granted varies depending on when you joined the company.)

trial period

3 months *This period may be extended depending on your ability.

Start month

at any time

​昇給・賞与

  • Salary increase: once a year (February)

  • Bonus: Once a year (January) * Paid according to performance

Various allowances

  • Transportation expenses fully covered

  • Overtime allowance available

others

Even contract employees may be promoted to full-time employees

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